FREQUENTLY ASKED QUESTIONS

Our office hours are:

Monday - Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 9:00 PM

Sealing your pavers protects them from physically breaking down and protects them from the harsh natural elements, so they will look newer and last longer.

Sealer or sand does not prevent weeds from growing, but unlike our competitors we try to provide nontoxic solutions for your family. Other companies add toxic pesticides and weed killer to their services. Your family and pets will get these substances on their feet and body as they leach over time. We educate our customers on other solutions.

No sealers on the market are designed to stop stains. Sealers do not make the surface stainproof, but they allow you time to clean the

surface. It puts a barrier between the elements.

We recommend sealing maintenance every 2-3 years.

Turn off your sprinkler system on the day your pavers are being cleaned and sealed.

Make sure all automobiles that will need to be used are out of the garage and not on the paver area that is to be cleaned and sealed. If you are not home the day of cleaning and sealing and if garage doors close on the pavers, make arrangements with your sealing technician to be sure that garage doors will be left open. The paver surface can be opened to foot traffic 4 hours after cleaning and sealing is completed.

The paver surface can be opened to foot traffic 4 hours after cleaning and sealing is completed. Travertine is recommended at least to the next day.

The paver surface can be opened to vehicular traffic 48 hours after cleaning and sealing is complete. To prevent tire markings, do not make any tight turns or sudden stops.

You may swim in your pool the next day. The sealer is non-toxic and if you ran the pool as advised throughout the evening, it will be clear.

Schedule landscapers and lawn maintenance personnel at least 2 days after sealing to allow for sufficient 'curing' time. Advise them to not make tight turns on sealed pavers with mowers, vehicles, or other riding equipment to prevent tire markings.

We accept all debit and credit cards, cash, and checks. Credit cards are our preferred method of payment. No additional fees are paid by the customer. We accept everything through Square, which is where the invoice will be generated. This service is safe and encrypted.

We exclusively use Ure-seal sealers because we believe they’re the best in the state. Their product is twice as thick as the closest competitor and worth every penny. We find it to last longer, as it is a very resilient material to weather where other brands fall short. We are not loyal to a brand- we're loyal to our customers. So, we found the best sealer out there and we stuck with it! 

We try to utilize as many non-toxic and environmentally friendly products as we can. For stains and cleaning, we start with environmentally-friendly products and progress as needed. We use ICT UreSeal as our main brand for our semi-gloss, natural sealer, and tints. It is a two-part water-based clear reducible, non-toxic, urethane. It is a high-performance clear coating that can be used inside or out to protect and enhance any properly prepared concrete surface for years of service. Ure-Seal H2O cleans up with sodium bicarbonate and water and is as easy to apply as it is to clean (https://innovativeconcrete.com).