warranty

This warranty excludes damages caused by failure of any previous coating/sealer, failure of the substratum, or damage caused by customer abuse or neglect.

Slate, flagstone and any other natural stone which the customer requires to be sealed is not covered by the warranty. 

“Efflorescence” is not covered by this warranty, but is occasionally covered by the builder. According to the “ICPI” (Interlocking Concrete Pavement Institute), efflorescence is a natural process, in which a random white haze may appear on the surface of the brick, which is caused by lime or a water-soluble calcium oxide that rises to the surface after repeated saturations due to rain or sprinklers. Efflorescence does not affect the integrity of the bricks and will usually resolve itself with time and exposure to the elements. The proper sealing of concrete brick pavers can either retard or stop completely the efflorescence process due to the moisture protection achieved by the sealing process. However, this warranty does not state or imply that efflorescence will stop as a result of the sealing process.

Some brick pavers lie in a heavily moisture-ridden substratum (due to improper drainage) which may cause the bricks to retain moisture and cloud the bricks. Only proper drainage will correct the problem, and is not the responsibility of Tropical Paver Sealing.

The customer understands that the sealing is only as good as the quality and condition of the bricks that are being sealed! No claim is expressed or implied that we can totally remove all stains prior to application. We remove as much as is possible with today’s technology, yet some stains such as paint, oils and efflorescence are set deep into the pores of the bricks, making total removal impossible without serious damage to the delicate patina of the bricks. Some stains can only be removed by having the bricks replaced manually. (If you replace bricks, make sure that the replacement bricks are a close match to the originals in their unsealed state.) 

No claim is implied on how long the sealer will last (condition, quality, and how well the pavers are maintained can affect durability).

Note that the sealer can be slippery in some cases, which we can not be liable for. 

The above is the only warranty given by the warrantor.